Across my work leading sailors, advising founders and coaching executives and small-business owners, I have encountered different environments with familiar pressures. Information is incomplete, priorities compete and circumstances change. Team members expect leaders to guide them through uncertainty, while boards and investors expect teams and organizations to perform reliably under pressure.
Those expectations have led me to examine how leaders and team members understand changing situations, accept responsibility and execute. Their responses have shaped my perspective on the mindset required for reliable performance.